Privacy policy

Last Updated: February 12, 2026

Privacy Policy

This Privacy Policy describes how Steinberg Brand (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit steinbergbrand.com (the “Site”), use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”).

By accessing or using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

The types of personal information we collect depend on how you interact with our Services.

Information You Provide to Us

We collect information you provide directly to us, including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Account login credentials

  • Payment confirmation details

  • Order and purchase history

  • Communications you send to customer support

  • Product reviews or user-generated content

You may choose not to provide certain information, but doing so may limit your ability to use portions of the Services.

Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

  • IP address

  • Device information

  • Browser type

  • Network information

  • Pages viewed

  • Time spent on pages

  • Referral source

  • Interactions with advertisements

We collect this information using cookies, pixels, web beacons, and similar tracking technologies.

We use tools provided by Shopify, Google Analytics, Meta (Facebook/Instagram), Klaviyo, and other marketing and analytics partners.

Information from Third Parties

We may receive information about you from third parties including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Marketing partners (e.g., Meta, Google)

  • Analytics providers (e.g., Google Analytics)

  • Email marketing platforms (e.g., Klaviyo)

We treat this information in accordance with this Privacy Policy.

2. How We Use Your Information

We use your personal information to:

Provide Services

  • Process transactions

  • Fulfill orders

  • Arrange shipping and returns

  • Maintain customer accounts

  • Provide customer support

  • Send transactional communications

Marketing and Advertising

  • Send promotional emails or SMS messages (if consented)

  • Display personalized advertisements

  • Analyze customer engagement

  • Improve our marketing efforts

  • Retarget advertisements on third-party platforms

Security and Fraud Prevention

  • Detect and prevent fraud

  • Protect accounts and transactions

  • Enforce our Terms of Service

Legal Compliance

  • Comply with legal obligations

  • Respond to lawful requests

  • Protect our rights and interests

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality

  • Remember preferences

  • Measure site performance

  • Deliver targeted advertisements

We and our partners (including Meta, Google, Shopify, and Klaviyo) may collect information across different websites and services for advertising and analytics purposes.

You can control cookies through your browser settings. Blocking cookies may limit functionality of certain features.

4. How We Share Personal Information

We may disclose personal information in the following circumstances:

Service Providers

We share information with service providers who perform services on our behalf, including:

  • Shopify

  • Payment processors

  • Shipping providers

  • IT service providers

  • Analytics providers

  • Marketing and email platforms

Advertising and Marketing Partners

We share identifiers (such as email addresses and usage data), commercial information, and online activity data with advertising partners such as:

  • Meta

  • Google

  • Shopify Audiences

  • Other digital advertising platforms

This may be considered “sharing” or “selling” under certain state privacy laws when data is used for targeted advertising.

Legal and Business Transfers

We may disclose information:

  • To comply with legal obligations

  • In response to subpoenas or lawful requests

  • To protect our rights

  • In connection with a merger, sale, restructuring, or similar business transaction

5. Sale or Sharing of Personal Information

In the preceding 12 months, we have shared the following categories of personal information for advertising and marketing purposes:

Category
Identifiers (e.g., name, email, IP address)
Commercial information (purchase history)
Internet activity (site interactions, browsing behavior)


We do not sell personal information in exchange for money.

6. Your Privacy Rights

Depending on your state of residence (including California, Colorado, Virginia, and others), you may have the right to:

  • Access personal information we hold about you

  • Request deletion of your personal information

  • Request correction of inaccurate data

  • Receive a copy of your data (data portability)

  • Opt out of the “sale” or “sharing” of personal information

  • Opt out of targeted advertising

To exercise these rights, contact us at:

csr@steinbergbrand.com

If you use a browser with Global Privacy Control enabled, we will treat that as a valid opt-out request for that browser and device.

We will not discriminate against you for exercising your privacy rights.

7. Email and SMS Communications

You may unsubscribe from marketing emails using the unsubscribe link in any email.

If you have opted into SMS marketing, you may opt out by following instructions in the message or replying STOP.

We may still send non-promotional communications related to orders or account activity.

8. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill orders and provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, we securely delete or anonymize it.

9. Security

We implement commercially reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

10. Children’s Information

Our Services are not directed to individuals under 16 years old. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will take appropriate action.

11. International Users

If you are accessing the Services from outside the United States, your information may be transferred to and processed in the United States.

Where required, we rely on approved transfer mechanisms such as Standard Contractual Clauses.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

If you have questions or would like to exercise your privacy rights, contact:

Steinberg Trading LIMITED
113 Flint Ave
Albany, GA 31701
United States

Email: csr@steinbergbrand.com